Here you can find the monthly update of the BAF
As our costs are paid in euros as well as in pounds, a Currency Adjustment Factor can be introduced when the exchange rate differs too much compared to the exchange rate of April 2018.Our customers will be notified in due notice and the CAF can be found here, as well.
Also in shipping, it is possible that loss or damage happen. If you want to file a claim, please send an e-mail to firstname.lastname@example.org with a detailed description so we can treat your claim.
Please go through our claims procedure via following helpful link